ORR: TOCs Kept Passengers Well Informed during Hitachi Class 800 Cracking Issue

The Office of Rail and Road (ORR) has published a passenger impact review with findings showing that the train operators affected by the cracks in the Hitachi-built Class 800 trains kept their passengers ‘well informed’. They provided clear and consistent information to travellers throughout the period of disruption. The review looked at GWR, LNER, TPE […]

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